Mailbird Organisation is a world famous telemarketing and direct mail business. We offer competitive prices to do UK B2B telemarketing.

Welcome to Mailbird, a new breed of Direct Marketing company.  Formed in 1984, Mailbird provides a comprehensive range of multi-channel direct marketing services and communication tools to the public and private sector.

We provide a highly personalised service to all our clients – most of whom have been with us for many years. 

Our staff are the heart of our organisation. The average length of service in our company is over 14 years.

They have grown with us, and helped us grow. We build strong relationships with our clients, ones that last. It is important to deal with people to whom you are important – and that is a guiding philosophy throughout all we do. 

Direct mail is still cost effective; tangible; highly targeted; personalised; easily measurable and trackable; unlimited creative potential; proven track record of return – with the benefits of this channel alone, not to mention the enhanced benefits of integrating Direct Mail with other direct marketing channels, the question is: why aren’t you using it?

Mailbird and Mediascene provide data driven marketing and business communication services to a wide variety of sectors, with a core focus on print, mail and digital solutions. Both been trading for over 30 years. Under the same ownership, both companies came together in 2013 to combine resource and enhance their overall service offering.

Managing director, Kerry Holden, says ‘Prior to the acquisition of Mediascene, Mailbird was almost purely focussed on mail production. Operating out of London, we were super agile and technologically driven. We were growing at over 30% year-on-year and had a scalable business model, but took the decision that scaling the business in London was not perhaps the way forward. I wanted to acquire a business that had service offerings that Mailbird didn’t – and vice versa. Enter Mediascene – a company with a well-established track record in direct marketing that had the capability to do its own development.

Member of the Data and Marketing Association

The Data & Marketing Association (DMA) comprises the DMA, Institute of Data & Marketing (IDM) and DMA Talent.

It seeks to guide and inspire industry leaders; to advance careers; and to nurture the next generation of aspiring marketers.

It sets the standards marketers must meet in order to thrive, representing over 1,000 members drawn from the UK’s data and marketing landscape.

Our managing director, Kerry Holden, chairs one of the DMAs councils.

Strategic Mailing Partnership – Member

The Strategic Mailing Partnership (SMP) is a professional body that represents and protects the interests of mailing houses across the UK.

Sponsored by Royal Mail Wholesale, and supported by the whole of Royal Mail, the SMP aims to raise standards in the mailing industry and promote better mail for all; from the senders and receivers, but more importantly, the manufacturers and mailing agents operating behind the scenes.

The SMP facilitates the sharing of best practice amongst its members and champions mail manufacturing processes that help to drive the industry forward and deliver ‘better mail’.

Our managing director, Kerry Holden, sits on the SMP Board.

Make direct contact with existing and potential customers to promote your products or services. Data driven marketing/direct marketing enables you to target recipients with a personalised message. It is a highly cost effective and extremely powerful way of generating sales, so it is ideal for businesses of any size that want to focus their marketing resource where they are most likely to get results. Take a look at the solutions we offer.

Web-to-Print is an online SaaS based service, which allows you to purchase both printed and non-printed stock – stock which can also be personalised. All you need is a computer and an internet connection.

It’s like an online shop for print, but It’s not just any shop, it’s your shop. We build Web-to-Print solutions specifically tailored to our clients’ needs. They are completely bespoke!

We will save you money by reducing your in-house production and administration costs – not to mention any print you currently outsource.

Hybrid mail is the ability to print ad hoc documents from the comfort of your own desk, straight to our digital printers, where they are printed and mailed for you without you even having to leave your chair.

Over the years we found that many of our clients, whilst outsourcing their mailing requirements, still printed and mailed a large quantity of letters in-house; things such as invoices, follow-up letters and general mail that sat outside of a specific campaign.

We rolled out our hybrid mail solution so that our clients could save time and money on their print and mail costs for these ad hoc items – and like anything we do, we offer this solution bespoke to the individual needs of our clients.

Providing data-driven marketing and business communication solutions means that we are channel neutral. That is, we don’t have a preference to which channel(s) you choose to communicate with your customers.

With this in mind, we have invested heavily in multi-channel output. We take your data, copy and creative and can then output it to web, email or print, seamlessly. Like most, you probably have customers that prefer to receive communications from one channel over another. With our solutions, we can ensure they do all from one place! You don’t need a separate email campaign and mailing campaign, using two different suppliers to execute the two – at a higher cost. We handle it all for you. Not only that, but we can provide more accurate attribution as a result of it.

Producing mail might sound straightforward, but there are a lot of complexities involved in creating a mailing campaign, from data segmentation, copy writing, creative, printing, scheduling, posting, right through to the testing of different formats and analysing the results.

Whether your mailing is for direct marketing or more transactional purposes, you need to work with a company that has decades of experience in creating and implementing mail campaigns successfully – which coincidentally is us!

Our clients use mail because it is cost effective; tangible; highly targeted; personalised; easily measurable and trackable; has unlimited creative potential; provides a proven track record of return – to name but a few. They use us because we’re also cost effective and have a proven track record.

With the benefits of this channel alone, not to mention the enhanced benefits of integrating mail with other direct marketing and communication channels, we’ve focused heavily on being able to offer this as an integrated solution. You can read about what we did for one of our clients, here.

We use state of the art machines to produce mail, which offer selective and variable insertion, as well as a secure, closed-loop solution to provide a 100% item mailed guarantee. For the more fiddly campaigns, we can enclose by hand.