Fast track solutions is your business development answer. 

Based in Swindon we are ideally located to serve anywhere around the UK.  We help ambitious organisations to drive up sales of their high value business technology, services and solutions, where our unique, strategic and consultative approach fits perfectly with their long and often complex sales processes.

Customers benefit from greater returns on their sales and marketing spends, improved brand awareness and increased market penetration.

We also provide insight and intelligence to our clients, enabling them to deliver better service and create more value for their stakeholders.

Clients include market-leading blue-chip multi-national organisations as well as top tier UK companies.   

Originally, Christine’s aim was to help others in business to realise their growth ambitions, to communicate more effectively and to make change happen as well as to provide practical, cost-effective hands-on expertise and action by doing what she loved.

Mostly talking! She was also actively seeking to create a fulfilling and balanced working life, and offer the same to others.

A quick look at the traditional contact centre environment, where annual staff attrition levels reached 40% in 2006 (Source: Fast Track research) suggested this wasn’t the way to go.

So we’re committed to a strategy which turns the industry model on its head,  prioritising quality over quantity, service over growth, and people over profit.

To maintain a competitive edge in a fast paced environment, successful organisations are mindful that keeping up to speed with what’s happening in their markets and acquiring customer insight is vital in order to make good decisions and meet the needs of today’s and tomorrow’s customers.

Regular stakeholder research gives insight into what’s going to drive your success for the future.

Our research programmes help you deliver consistent, robust and comparable data, providing actionable market intelligence cost effectively.

Perhaps no surprise, then, that we enjoy exceptionally high levels of customer and staff retention.

We have a solid track record in the markets we serve and hope to support our clients as they strive to achieve their  sales, marketing and service goals by serving as a regular complement to their in-house resources.

The Process

Kick Off Meeting

Taking time to note all the key details needed, we'll look to understand your proposition, brand, business goals, and target audience. 

Here we'll discuss strategy, agree KPIs, and define what qualification criteria will be required for your leads and appointments.

Messaging

After the kick-off meeting we'll put all our notes into one central document used as our reference whilst having conversations. 

Alongside this, we'll create introductory email messaging to use alongside phone prospecting and send both the email and our main document to you for approval.

Data and Database

If not using your data, we'll source a data list from one of our tried and trusted data providers and send you a preview before purchasing.

Creating you your own database, we can give you user access so have the option to see the ins and outs of progress on your programme. 

The data in your database is yours, meaning at the end of the programme you will get a full database export so you continue to benefit from the dataset we have curated and market intelligence we have gathered.

Beginning Activity

Once our outbound activity begins, we will be in touch to share call recordings with you, give you the opportunity to share feedback, and discuss any tweaks to the messaging.

First Appointment

When receiving your first sales appointment from us you will be sent an Appointment Confirmation email which shares our call notes and all details we have gathered about the prospect and their needs. 

In a separate calendar invite the prospect's and your time will be secured.

Monthly Report and Strategy Review

During our monthly review meetings we will share details with you of what has happened during the month. We'll discuss strategy and pro-actively share what's working and what's not so we can collectively discuss how to maximise success.

Post-Appointment Follow Up

After their initial appointment, if your team are finding it hard to balance follow up with other priorities, your FTS account team can aid them in nurturing the prospect and moving the process forward.

Lead Pipeline Management

As well as generating new leads, we'll be pro-actively managing the lead pipeline we have built for you. We'll continuously nurture prospects ahead of the buying cycle, and set up a sales appointment with them at the most appropriate time for both them and you.

Working with you to generate a qualified lead pipeline.

Delivering pre-sales outreach via phone and email, we help you target senior decision-makers as early in their buying cycle as possible. Learn more about our sales prospecting services.

Whether you are looking to uncover new leads in your market, or better manage your existing lead pipeline, our lead generation services work as an additional resource to your existing team. We help ensure you are generating new sales revenue and actively nurturing existing sales opportunities in the pipeline.

Helping you to increase brand awareness and promote new services.

Our approach is prospect-focused, using intelligent and friendly conversation to understand what is on your audience’s agenda and build trust in your brand.

Working alongside any marketing activity, events, or new services you launch, our outbound phone and email activity helps you align marketing and sales and directly engage with the most relevant prospects.

Create a proactive approach to nurture long-term leads.

Not every lead will be sales-ready unless you already know who is in market and when. Setting up a dedicated pre-sales resource ensures every lead is nurtured in a timely and personalised way until it’s time to set up a sales appointment.

Our top priority is helping you increase sales with our lead generation services. Proactively nurturing all leads in the pipeline allows us to help you increase sales conversions and build long-term relationships.

In today’s competitive business environment, it’s essential to have a lead generation strategy that delivers quality results. Many businesses consider generating adequate leads to be a top challenge, even though 40% of businesses regard it as a ‘top priority’.

Our strategic approach can significantly improve the quality of your lead pipeline, increasing your conversion rate, ensuring that your business thrives.