DDC OS UK is a well-established and successful Business Process Outsourcer, just ask our clients.

Over 30 years of experience in fully understanding the needs of our clients enables us to bring together a balanced blend of people, technology and location to offer business outsourcing solutions that are smart, flexible, agile and innovative.

DDC OS UK was established in 1989 and is part of our main group. The company has grown to service a wide range of customers in sectors such as Finance, Charities, Utilities, Consumer and Public Sector. We believe our approach is about standing out. 

We spend time getting to know your business to create a truly unique proposition that we know will stand the test of time.  

DDC OS UK has experience in a range of industry sectors. Every client is different and we are able to tailor their BPO solution with the variety of services we offer.

We recognise that experience is invaluable in different business types and are ready for any new challenges.

Here are some of the industries DDC OS UK have vast experience in.

We are proud of our reputation within the market as a leader in on-shore, offshore and near shore business processing solutions.

Our management team possess a wealth of experience, which is applied in an intuitive and collaborative manner.

These two elements combined are what make  DDC OS UK, the  stand out company we are. 

We are part of The DDC Group; a global multi-million dollar BPO and KPO company. We pride ourselves on relieving our clients’ business headaches and exceeding expectations.

Our unique position allows us to not only improve our clients lives, but also that of the world will find something we take great pride in across The DDC Group.

We approach each opportunity without preconceived views, knowing that the optimum solution will be unique to their needs.

This specialist approach requires the skills and experience of experts in business process outsourcing who, through a fully consultative approach, can translate each set of requirements into solutions that deliver tangible and measurable benefits.

Building the right relationships and working hard for our clients goes hand in hand, not just at the beginning but throughout the relationship, as we recognise requirements change and there is often a need to evolve the service.

Our global business process outsourcing solutions are supported by a multilingual workforce of thousands, in 12 locations around the world.

Our DDC OS Culture Vision is an inclusive, value-driven workplace that grows trust by working as one team, communicating openly and treating our colleagues with respect. As individuals and teams, we make commitments to our key cultural characteristics. Our senior leadership team are fundamental to our culture, ensuring that they embed it across all departments.

DDC Outsourcing Solutions are part of The DDC Group. As a privately owned group of outsourcers, we are incredibly proud of our history. Our heritage drives us forward with each passing decade to greater success for our global communities.

DDC Outsourcing Solutions offers a range of services in Customer Experience, Data & Analytics, Technology & Automation, and Business Processes. Our tailored solutions are designed to address specific business needs efficiently. We leverage technology alongside human expertise to deliver practical results that drive success. With a global reach, we are committed to providing value through meaningful customer interactions. Collaborate with us for personalised solutions and guidance at every stage of your journey.

In a rapidly evolving business landscape, DDC Outsourcing Solutions stands as your trusted partner for expert Business Process Outsourcing (BPO) services. We deliver tailored solutions across Industry Operations, Back-Office tasks, Specialist Services, and Process Transformation, uniquely designed to meet your specific needs. Our approach combines advanced technology with our team’s expertise to drive both immediate needs and long-term growth. With a focus on delivering tangible, measurable results, we ensure your journey towards improved efficiency and productivity is seamless.

Why would you consider outsourcing to anyone else?