Founded in 2001, Serendipity2, (S2), is a full-service marketing agency.

We work throughout the total customer journey by integrating consumer research, data insight and brand strategy with industry leading creative design and digital execution.

We help many leading brands and progressive SMEs to acquire and retain customers with the overriding objective of driving brand recognition, sales and lifetime brand loyalty.

Operating in the Food & Drink, Retail, Leisure & Hospitality & Manufacturing sectors, our award-winning services help to shape, plan and execute strategies for organisations in a rapidly evolving on and offline marketplace.

Actionable insight means that clients require marketing execution as part of a fully integrated approach.

Our services include market research and customer insight to drive marketing strategy through to branding, sales promotion, digital advertising, print collateral, web development and SEO.

All our clients have different requirements and levels of input and we pride ourselves on providing a bespoke solution tailored to meet the needs of each customer.

We work with them to produce engaging and memorable work, supported by strategic thinking which provides a platform for them to flourish.

Our superior account management and consultative approach provides our clients with a collaborative partner.

We provide customised research solutions that enable our clients to make informed business decisions. With a highly experienced team, we have the right tools and techniques to provide robust and reliable research results.

We provide customised data insight solutions that enable our clients to make more informed business decisions. Using actionable insight to drive strategy and to target, acquire and retain customers, gives you a better return on your marketing spend.

Data really is the engine to drive business growth. Whether conducting consumer research, segmenting online consumers or retail estates, optimising price, range and promotions, delivering new routes to market, sizing new headroom opportunities, delivering new store locations or creating sales territories based on potential, we always aim for simplicity in the final outcome.

We are specialists in strategy and data science but our focus is on ensuring that output is actionable and can be easily implemented from a sales, marketing and operational perspective.

With offices in London, we place quality design and creative ideas at the heart of everything we do.

Our creative design is as effective as it is striking, ranging from new company branding, corporate literature and compelling direct mail pieces to product packaging, point of sale collateral and outdoor advertising. We make sure it looks good and delivers results for our clients.

Our team of graphic designers and digital specialists are experts in their field. We work hard to understand your objectives and turn this into award-winning creative and digital communications, drawing on our knowledge of your sector and on our experience of previous success stories.

Our expertise in food and drink branding, web design and product packaging is a strength having worked closely with many progressive SME’s and some of the world’s major brands.

Great design provides the added wow factor to an eye catching and memorable advert, product packaging or outdoor digital billboard.